hl77 Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the hl77 platform and all its services. By accessing the hl77 website or creating an account, you are considered to have fully accepted these Terms. If you do not agree with these Terms, you are advised to stop using the platform immediately.

hl77 reserves the right to amend these Terms at any time. Updated Terms will take effect as soon as they are published on the website. Continued use of the platform will be taken as your acceptance of the updated Terms. You are therefore encouraged to check this page regularly.

To open an account and use the services on hl77, the following conditions must be met:

• You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must register with your own accurate and complete information.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• You confirm that online gaming is not legally prohibited in your area of residence.
• You are not on any voluntary self-exclusion list.

hl77 may verify your identity and age at any time. A national identity card, passport, or other relevant documents may be requested for verification. hl77 reserves the right to hold withdrawals until verification is complete.

Account Security

It is your responsibility to keep your account password and login details completely confidential. Notify our support team immediately of any unauthorized access to your account. You are responsible for all activity carried out from your account.

Deposit Rules

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, and Rocket.
• Only payment accounts registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.
• Further verification may be required for unusual transactions.

Currency

All transactions on the hl77 platform are conducted in Bangladeshi Taka (BDT / ৳).

New members on hl77 receive a 100% bonus on their first deposit — up to ৳10,000. Specific terms and conditions must be met to receive this bonus.

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager a total of 10 times the bonus amount before it becomes withdrawable.

General Bonus Terms

• Each offer has its own specific validity period, and the bonus will be cancelled if not used within the set time.
• Multiple bonus claims from the same household, device, or IP address are not allowed.
• Bonus funds may only be wagered on specific game categories — details will be stated in each offer's description.
• hl77 reserves the right to change or cancel promotional offers without giving a reason.
• If evidence of bonus abuse is found, the account may be suspended.

The hl77 VIP program has five tiers, and members can be promoted to higher tiers based on regular play:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.7% cashback per week.
• Platinum: Up to 1.0% cashback per week.
• Diamond: Up to 1.2% cashback per week.

Decisions regarding VIP tier changes are entirely at hl77's discretion. Cashback amounts are determined each week and specific terms apply.

All games on hl77 are provided through trusted and recognized technology providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others. The outcome of every game is completely impartial and controlled by a Random Number Generator (RNG).

Prohibited Activities

• Playing games using any software, bots, or automated methods.
• Any attempt to manipulate game outcomes.
• Colluding with other players to claim bonuses or prizes.
• Attempting to exploit technical errors on the platform.

Involvement in any of the above prohibited activities will result in the immediate closure of the account, and associated winnings may be forfeited.

If the outcome of a bet remains undetermined due to loss of internet connection, server error, or any other technical issue, hl77 will review the technical logs and make a decision. hl77 has the right to make the final decision in such cases.

Services may be temporarily suspended during server maintenance or emergency updates. hl77 is not obligated to provide any compensation for this.

hl77 believes that gaming should be a form of entertainment, not a source of addiction. Towards this goal, we offer the following features:

• Deposit Limits: You can set your own weekly or monthly deposit limits.
• Break Feature: You can temporarily suspend your account for a set period at any time.
• Permanent Exclusion: You can request to permanently close your own account if you wish.
• Reality Check: You will be reminded of your session duration at regular intervals.

For more details on responsible gaming, visit our Responsible Gaming page.

hl77 collects, stores, and processes your personal data solely for the purposes of providing services, verifying identity, and preventing fraud. We do not sell your data to any third party.

To learn more about our data collection and usage policy, please read the Privacy Policy page. All data on the hl77 platform is kept secure through SSL encryption.

Use of Cookies

Cookies are used on the hl77 website to improve the user experience. By using the website, you consent to the use of cookies. You can manage cookies through your browser settings, though this may limit some functionality of the service.

All content on the hl77 platform — logos, graphics, text, software, design — is the sole property of hl77. Reproduction, distribution, or commercial use of these materials without written permission is strictly prohibited.

hl77 will not be liable in the following cases:

• Disruption to a game session due to loss of internet connection.
• Delays in transactions due to issues with your device or network.
• Loss resulting from sharing your account details with others.
• Issues caused by third-party payment providers.

In any circumstance, hl77's maximum liability will be limited to the amount of your most recent deposit.

hl77 may suspend or close an account without notice in the following circumstances:

• Any violation of these Terms.
• Registration with false or misleading information.
• Suspicion of fraudulent activity or money laundering.
• Creating multiple accounts.
• Bonus abuse.
• Use of bots or automated software.

Account Balance After Closure

Legitimately earned balances are generally returned if there has been no breach of the Terms. However, in cases involving bonus-related violations, the bonus and associated winnings may be forfeited.

You can request to close your own account at any time by contacting our support team via live chat or email ([email protected]). Any pending withdrawals will be processed before the account is closed.

If you have a complaint or dispute, please contact our support team first. You can submit a complaint in Bengali via 24/7 live chat or by email at [email protected].

hl77 endeavors to resolve all complaints honestly and promptly. A response will be provided as quickly as possible after the complaint is received.

Applicable Law

These Terms will be interpreted and applied in accordance with applicable law. Both parties are committed to making every effort to resolve any dispute through discussion.

hl77 reserves the right to partially or fully change these Terms at any time. Changes will be published on this page. In the case of significant changes, an effort will be made to notify registered members by email. Continued use of the platform after the updated Terms are published will be considered acceptance of the updated Terms.

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali.

Our support team is always by your side and ready to answer any questions you may have.